RKCL's main work focuses on delivering the most effective processes and ways of communicating difficult health risk information, when there is heightened concern, working closely with both (often non scientifically expert) human resources and media & communications people as well as senior management.

Independent scientists are not always the best communicators, and specialist communicators are not always comfortable with the science – RKCL bridges between the two. This is often achieved by ensuring that communication processes focus on building trust between all parties through two-way dialogue. This can be facilitated independently by RKCL, or can be encouraged through informal as well as formal avenues for people to learn information, ask questions and get answers that are meaningful to them.

 

Effective Risk Communication is central to the responsible management of risks, but it is also essential for effective crisis management and crisis recovery when things have gone wrong.

See the following recent Guidance for Risk Communication on Contaminated Land which was primarily authored by Ray Kemp for Environment Agencies and Local Authorities use.

See the following recent Guidance for Risk Communication on Mobile Phones and Base Stations which was primarily authored by Ray Kemp for the GSM Association and Mobile Manufacturers Forum.